I remember once visiting one of Schlumberger’s offices. It was in the UK and it harboured many of the oil company’s Research and Development team. I was struck by how much their behaviour, processes, opportunities and challenges resembled those at…
When kindly answering some questions for KMOL, Luis Suarez stated that having the right culture in place is (almost) a requirement to kick off a knowledge management programme. He is not alone. I used to agree. In fact, at Abbey…
Interviews
Storytelling are an important theme: many are passionate about it, others are scared by it, unknown to some and ridiculed by many in the latter…
Cases
Reynolds Porter Chamberlain LLP (RPC) is a commercially-oriented legal services business providing advice to both UK and international clients. Its practice spans a wide range…
Books
Chip Heath and Dan Heath, USA, 2005 Often people say that is hard to embed knowledge management principles, or that staff resist the use of…